Returns are possible within 14 days in the form of a credit note or a one-time exchange. For discounted items, only a one-time exchange will be possible. We do not issue refunds.

Please contact the store directly by e-mail or telephone.

You can find a list of our stores and retailers on our website, at the foot of the page, under the heading "Our sales outlets".

Any other questions?

If you haven't found the answer to your question in the FAQ, you can always contact us. We'll get back to you as soon as possible.